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Coronavirus Update – Information about the branch

Updated: March 18, 2020

WFD Credit Union has been consistently monitoring the recommendations of the CDC and local authorities. As a result, we have decided to close our branch lobby.  Although this was a difficult decision, we know it is in the best interest of the health and safety of our employees, our members, and our community.

Effective March 19, 2020 our lobby will be closed to the public. The drive-up teller will still be open during normal hours M-F 8am-4pm.

Our staff will still be available to assist you via the telephone. In-branch visits will only be allowed by appointment and for loan and mortgage closings when necessary as well as safety deposit box access. Please call 508-752-1122 to schedule any in-branch appointments you may need. 

WFDCU is here to help you during these difficult times. If you have questions, please do not hesitate to contact us at 508-752-1122 or email us at info@wfdcu.org

Please take a minute to become familiar with our remote services and contact us if you need any assistance:

  • Mobile Banking – Check balances, access Bill Pay and make transfers.
  • Online Banking – Monitor your accounts, make transfers, and pay bills.
  • Surcharge Free ATMS – Locate surcharge free ATMs near you with SUM ATM and MoneyPass ATM.
  • Loans – Apply for a loan online at wfdcu.org or pick up an application at the window:
  • E-Signature Loans: Sign most consumer loans via email without entering the branch.
  • Phone with E-Receipts: Perform over phone transactions and have a receipt emailed to you.

Please continue to visit our website for the most up-to-date information regarding how the Coronavirus may affect WFDCU’s functions and services.

We want to reassure you that all deposits are insured in full. The National Credit Union Administration (NCUA) insures up to $250,000 and the Massachusetts Credit Union Share Insurance Corporation (MSIC) fully insures the deposits in excess of the federal limit of $250,000. Click here for more information.

We want you to know that the health and safety of our members, employees and their families is always our top priority. We will continue to take the proper precautions to ensure our member’s needs are continually met.

Please stay safe and healthy.
Worcester Fire Dept. Credit Union Staff and Board of Directors